Sometimes I feel like the hardest part of doing good business and excelling at networking is paying attention to the details. I had two experiences recently that are excellent examples of not paying attention to detail.
The first experience happened recently when I was scheduled to speak (pro-bono) at an event. Most of the people had already filed in and were
in their seats. As I approached the entrance to the event I was stopped by
the attendant at the door. I told her I was the speaker. After looking over her list of names, she informed me that my name wasn’t on it. It took a couple of minutes of hassle and calling the event coordinators before I could get in to my own speaking engagement! Of course, it’s a detail, but sometimes it is the details that stick out most in people’s minds.
The second experience was another favor. I was brought in to speak at a company for a morning meeting. The day before, I had confirmed with two different people the time and place of the event. When I arrived on time (11 am) I was told the meeting had been rescheduled for 12:30! Unfortunately, I had to leave because I had a scheduling conflict during that time. It ended up being a waste of my time because details were left out and the "right hand" didn’t know what the "left hand" was doing!
The point: It is the little things that matter…in life and business.