Since 1993, Andrea has been presenting to Non-Profits and Fortune 500 companies on topics include profession development, sale and networking skills.
Business Relationships that Last
After three years of rejection, a conservative securities business became one of The Nierenberg Consulting Group’s biggest customers. The call finally came for a single project … which eventually turned into 30 projects across the company.
How did we do this? By always remembering the person who initially got us in the door and nurturing each and every relationship we formed thereafter. In this keynote address, we’ll tell you how to bond with customers, before, during and after the sale. Your team will have everything they need to turn customers into lifelong loyal and happy advocates through our five proven retention techniques:
- Seeing the long-term potential in any sales call
- Turning a customer crisis into customer satisfaction
- Encouraging closing the sale in a positive way
- Avoiding the three mistakes that turn off every client
- Finding the future needs of each client
- Turning a ‘no’ around into ‘on’ to be more resourceful
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Click-in With The Clergy
Regardless of your experience, great presentation skills can be mastered, increasing your appeal with your congregation. Polish and hone the skills needed to be a more dynamic presenter. In this exciting workshop you’ll learn how to make your content clearer and more memorable so you make the most powerful impression on your audience.
- Enhance your speaking skills to really connect with your congregation
- Speak and persuade so that your sermons flow
- Build trust and rapport with your congregation
- Develop the way to “pack your pews”
- Deliver an unforgettable sermon
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Cold Calling is History
Just the expression “cold calling” is enough to send chills down your spine. In this keynote address, we’ll present a case for effective alternatives to cold calling by utilizing the professional and personal sphere of influence you already have in place. For most people, this universe holds a wealth of potential for making new business contacts. By the end of the session, your audience will have a clear understanding of how to reach almost anyone they need through their already-established network.
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Creating Chemistry with Clients
Looking to bond with current and future clients? There’s an easy, effective way to do it. It’s learning how to uncover the right chemistry. This keynote features The Nierenberg Group’s five-point strategy for connecting with customers before, during, and after the sale:
- Making the best first impression
- Using follow-up technique that yield results
- Staying motivated through all situations
- Helping the customer decide what’s best
- Applying techniques for turning prospects into lifelong customers
You’ll also gain insight on how to discover hidden objectives, turn a crisis into customer satisfaction, and keep the customer coming back with proven relationship marketing techniques.
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Creating Powerful Connections Through Great Networking
Every business connection you make can be maximized through the Nierenberg Networking Method. This keynote address will help your audience reach their professional goals and enrich their careers by being open to what others have to offer them. These topics will be discussed—all of which will lead to building rock-solid and profitable working relationships:
- Creating a powerful network of contacts
- Gaining confidence to network anywhere, anytime
- Quickly establish common interests with people
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Networking — The Umbrella to Success
The word has a misunderstood label-
Learn how “networking” is both a noun and a verb
- What are our different networks
- How do we build strong advocates and alliances
- What are the special ways to network and how?
- How is networking both serendipitous and sometimes unconscious?
Like an umbrella- if one piece is missing, you will get wet.
So learn to stay dry and build a powerful network
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Overcoming Obstacles to Great Customer Service
Imagine you’re lying flat on your back. In intensive care. With 38 broken bones. Your first thought? How about calling the client you were on your way to see and apologizing for missing your meeting? That’s what Andrea Nierenberg did when she was in a head on car collision years ago.
While most situations that affect customer communications aren’t as dramatic, on-the-job obstacles and personal issues do tend to reduce our enthusiasm for delivering consistent exceptional service. And it’s critical to process these obstacles and issues in real time.
This can’t-miss keynote address is for managers and staff who understand that handling challenges in a healthy way is a major key to setting themselves apart from the competition. We’ll share with your audience five powerful points for processing difficult situations while still remaining productive:
- Defining Your Dreams—planning and achieving personal goals
- Deviations In The Plan—“10 survival skills” to overcoming unforeseen obstacles
- Drawing Out Your Best—discovering your potential to “rally” in tough times
- Driving On!—maintaining your passion for your customer for the long haul
- Daring To Do It Again—finishing in victory and reaching for the next level
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The Nierenberg Networking Method
Andrea Nierenberg moved to New York without knowing anyone except her wonderful grandparents! Over the years she has networked her way to thousands of business contacts. Based on the principles Andrea learned and put into practice, The Nierenberg Group speaks to businesses around the world about the power of networking.
What’s the secret? When meeting people anywhere in life, many professionals are only focused on their own personal gain. In this keynote address, we will explain our simple strategy of becoming a “giver” through networking. You’ll find out how to visualize ways to make positive first impressions that can turn into lifelong business relationships. Essential topics covered include:
- Networking effectively—whether you’re an introvert or extrovert
- Creating a personal network that becomes your most powerful business tool
- Developing a networking strategy
- Finding common interests quickly
- Building relationships that endure
- Assembling a networking tool kit packed with every essential
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