This weekend after returning from a great trip to France, I was up at my favorite spa--the New Age Spa in Neversink, NY where I give a workshop on "Managing Your Time and Managing Your Stress". This time was a particularly wonderful … [Read more...] about Service With a Smile
Five Emotional Time Wasters
Dig It !: Emotional Time WastersBy Editor: Kelly McLean My latest tip of the month on Emotional Time Wasters got picked up by one of my favorite on line sites-- Salesdog. Click on the title of this post above to read the … [Read more...] about Five Emotional Time Wasters
Appropriate “Socks”
I had such a fun lunch with a good friend that I had met ten years ago when we were both at a seminar and she just attended my last public workshop. We really got to catch up today and she is one of the funniest and brightest people I … [Read more...] about Appropriate “Socks”
Effective Networks Lead to Innovation
My friend Bruce Dorskind of The Dorskind Group and who reads everything to stay current (100 magazines and papers a week!) sent over this article which is definitely worth reading. Effective networks lead to innovation By Stefan … [Read more...] about Effective Networks Lead to Innovation
My Special Father
I was blessed to have wonderful parents-and although they are both in heaven now, I think of them everyday and all of the great life lessons they taught me. It is Father's Day and I want to thank my dear Dad for always making me … [Read more...] about My Special Father
Where Has Loyalty Gone?
This sign made me smile and wonder-what kind of client loyalty does this shop wish to achieve? They may think they are bringing in new business by having a special and at first--it is a good grabber. However--what about the clients that come … [Read more...] about Where Has Loyalty Gone?