Anyone who knows me-knows that I am a huge advocate of the handwritten personal note-- everyday is an opportunity to thank someone in your personal and business life for something -- and I call it a very low cost investment plan. The rewards that … [Read more...] about “Thank a Mailman Day”—And Ensure Your Handwritten Notes Get Delivered
Rememerber to “Network” With Existing Customers
It is always fun to be on Jim Blasingame's radio show- "The Small Business Advocate". Jim makes it easy to have a conversational interview filled with substance, knowledge and quite a few laughs! Our most recent interview was … [Read more...] about Rememerber to “Network” With Existing Customers
David Parsons Dance at The Joyce Theater
Through my terrific association with Don411 Media, www.Don411.com I am able to cover some of the most fabulous events in the New York area- Take a look at my latest review: Andrea Nierenberg's review of Dawn to Dusk byDavid Parsons, … [Read more...] about David Parsons Dance at The Joyce Theater
The CROSS-GENERATIONAL MINDSET OF YOUNG VETERANS:Not Your Typical Gen Y
My friend and colleague,Phyllis Weiss Haserot is my guest blogger this week and to put it in a nutshell- Phyllis is the subject matter expert on So many areas and works primarily with Professional Services firms. Read what she has to say about … [Read more...] about The CROSS-GENERATIONAL MINDSET OF YOUNG VETERANS:Not Your Typical Gen Y
Don’t Forget the Personal Touch in B2B Networking
I was recently interviewed by Beth Negus Viveiros, Editor in Chief of the Chief Marketer, and it brought back great memories from when I was in the Direct Marketing industry. Also from talking with Beth, I was able to reconnect with one of … [Read more...] about Don’t Forget the Personal Touch in B2B Networking
How Good Are You At Handling Complaints
I was recently interviewed by Bill Keenan, who is the Editor of The Customer Communicator.It is a fabulous newsletter that is filled with the nuggets of wisdom for the world of Customer Service. I have often said that in the big picture- … [Read more...] about How Good Are You At Handling Complaints